We were engaged to deliver mandatory risk training for all engineers of Openreach, reducing a four-hour course to 45 engaging minutes. Our solution threads video throughout – a video presenter, a powerful drama about the consequences of wrongdoing, a poetic take on diversity and more – and provides an ingenious red thread: Is it Ok?

In the first 3 months over 50% of engineers taking the course (5,284) clicked through from the course to the Is It OK? Resource site for more information. Engaging learners as individuals who will seek out and pull necessary information is more effective that traditional ‘tell everyone the same thing whether they need it or not’ training.

On an industry webcast, BT’s Ethics and Compliance Learning Specialist told the host that the course saved six or seven hours training and travel time per engineer, equating to roughly £1.9m given back to the business each year in operational time.